Terms and Conditions

1. General Information

The ImobiliarePro platform (hereinafter "the Platform") is operated by [COMPANY NAME] S.R.L., registered in the Trade Register under number [J40/1234/2024], Tax ID [RO12345678], with headquarters at [Full address].

The Platform provides online real estate brokerage services: property listing, searching, filtering, agent contact and an AI assistant for property recommendations.

2. Definitions

• "User" — any person who accesses or uses the Platform
• "Account" — an account created by registering on the Platform
• "Agent" — a user with the role of real estate agent who can publish properties
• "Client" — a registered user who can save favorites and contact agents
• "Visitor" — a person who browses the Platform without an account
• "Property" — any real estate listing posted on the Platform

3. Account Creation

To use certain features (favorites, messages, dashboard), creating an account is required. You agree to:

• Provide accurate, complete and up-to-date information
• Keep your password confidential and not share it with others
• Immediately notify us of any unauthorized use of your account
• Be at least 18 years of age

We reserve the right to suspend or delete accounts that violate these terms.

4. Platform Usage

You agree to use the Platform lawfully and not to:

• Publish false, misleading or fraudulent information about properties
• Use the Platform for spam, phishing or illegal activities
• Attempt to gain unauthorized access to other users' accounts or our systems
• Copy, modify or distribute Platform content without written consent
• Use bots, scrapers or other automated tools without authorization
• Upload illegal, offensive content or content that infringes on the rights of others

5. Intellectual Property

Platform content (design, source code, texts, logo, graphics) is the property of [COMPANY NAME] S.R.L. and is protected by copyright law.

Property photographs and descriptions belong to the agents who publish them and are used on the Platform with their consent.

6. Property Publishing

Agents who publish properties on the Platform guarantee that:

• They have the legal right to list the property
• The information provided (price, area, features) is correct
• The photographs are real and do not infringe on third-party rights
• The property is available at the time of listing

ImobiliarePro does not verify or guarantee the accuracy of information published by agents. Users are advised to verify all details before any transaction.

7. AI Assistant

The Platform includes an AI assistant based on artificial intelligence (Claude, provided by Anthropic). It provides indicative recommendations and does not constitute professional real estate advice. Messages sent to the AI are processed by a third-party service (Anthropic) in accordance with the Privacy Policy.

8. Limitation of Liability

ImobiliarePro:

• Is not a party to real estate transactions between users and agents
• Does not guarantee continuous Platform availability (maintenance interruptions may occur)
• Is not liable for losses resulting from inaccurate information published by agents
• Is not liable for decisions made based on AI recommendations

Our liability is limited to the value of contracted services, to the extent permitted by law.

9. Personal Data Protection

Personal data processing is carried out in accordance with the Privacy Policy and the GDPR Regulation (EU 2016/679).

10. Terms Modification

We reserve the right to modify these terms at any time. Changes take effect upon publication on the Platform. Continued use after modification constitutes acceptance of the new terms.

11. Applicable Law and Jurisdiction

These terms are governed by the laws of Romania. Any disputes will be resolved by the competent courts in Romania.

For alternative dispute resolution, you can contact:

• ANPC — anpc.ro
• European ODR platform — ec.europa.eu/consumers/odr

12. Contact

For questions regarding these terms, you can contact us at:
Email: contact@imobiliarepro.ro
Phone: +40 700 000 000
Address: [Full address]